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This pin speaks about customer service etiquette and give you more appropriate ways to say things. I feel when it comes to customer interaction people could benefit from reading this. its easy to get frustrated at customers and become unprofessional. There are a lot of tips in this pin about how to speak to customers and even about emails and live chats.

Customer Service Etiquette Tips: How to Keep Your Customers Happy (Infographic) 7 figure marketer reveals how to get more clicks, more opens, without a monthly fee!

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Problem solving is an essential life skills for a healthy well balanced life. The problem solving process & ways to find a solution.

NOISE Analysis Chart (instead of SWOT). This one is organisation orientated, but also great for personal reviews, refocusing, job change or motivation.

The NOISE analysis is an alternative to SWOT. NOISE is a planning technique of looking at what is working and determining areas to improve.