IT Service Management

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Information Technology Infrastructure Library These are tips on IT Service Management best practices.

The Heretic Lemming
Chart: The Largest Companies by Market Cap Over 15 Years

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Read Tim Cook’s email to Apple employees about its fight. Read Tim Cook’s email to Apple employees about its fight…

The NSA hack proves Apple was right to fight the FBI

It turns out Apple CEO Tim Cook is pretty much vindicated when he argued that the government can't keep a backdoor safe.

Poor cloud security let hackers mine cryptocurrency on Tesla's dime – TechCrunch Good Passwords, It Service Management, Volunteer Management, Password Manager, Online Security, Identity Theft, Sem Internet, News Sites, Vulnerability

One in four IT managers thwart a data breach every day, research claims - Enterprise CIO News

One in four IT managers attempt to stop a data breach every day, according to new research released by data security provider WinMagic.

Fewer than Half of IT Organizations Adding Headcount This Year

Fewer than Half of IT Organizations Adding Headcount This Year | Computer Economics -- for IT metrics, ratios, benchmarks, and research advisories for IT management

Fewer than Half of IT Organizations Adding Headcount This Year The slowdown in IT spending this year appears to be related to the slowing growth in IT departments hiring plans. In this Research Byte, we review the percentage change in organization headcount and the factors that may contribute to these changes.

Several interconnected trends in analytics capability are causing companies to advance their analytics efforts in pursuit of competitive advantage. The trends

Analytics trends for 2016

Several interconnected trends in analytics capability are causing companies to advance their analytics efforts in pursuit of competitive advantage. Here are six trends for 2016.

6 Best Practices for Creating Effective Dashboards It Service Management, Project Management, Tableau Software, Technology Infrastructure, Dashboard Design, Best Practice, Dashboards, Information Technology, Data Visualization

10 Best Practices for Building Effective Dashboards

When a dashboard is done right, people wonder how they ever lived without it. Why? A well-designed dashboard is a launch point for your analytics. Armed with the same powerful collection of information, your business makes faster decisions based on a

NASA will unveil new discoveries this week that involve alien oceans in our solar system, the US space agency announced today. On April NASA will hold a press conference that will “discuss new results about ocean worlds in our solar system,”.

NASA Awards Information Technology Services Contract

NASA has awarded an Information Technology Services (ITS) contract to SaiTech, Inc. of Bethesda, Maryland, for provision of a wide range of IT services to be performed at the agency’s Stennis Space Center near Bay St. Louis, Mississippi.

The MSP Elite 150 is a list of channel companies who are large, data center-focused solution providers with a strong mix of on-premise professional services and off-premise services.

2016 MSP 500: Elite 150

The MSP Elite 150 is a list of channel companies who are large, data center-focused solution providers with a strong mix of on-premise professional services and off-premise services.

An article on How to use linkedin for business marketing. Using linkedin for business ? Linked can be a great online marketing tool for your businesses.

LinkedIn Problems Run Deeper Than Valuation – TechCrunch

The issues facing LinkedIn, however, go beyond the company itself. The problem stems from each of the company’s revenue streams, which ultimately diminish the business value of using the service.

During a PR crisis brands need a way to cut through and reach out to their customers. Here is a five step guide to using social media in crisis management.

8 Major Incident Management Trends Worth Noticing

8 Major Incident Management Trends Worth Noticing

Trends in the labour market Mobile Marketing, Internet Marketing, Online Marketing, Digital Marketing, Marketing Tools, Gmat Test, Online Teaching Jobs, Teaching Ideas, It Service Management

7 Managed Services Trends to Watch in 2016

What will 2016 look like for managed service providers (MSPs)? Here are seven managed services trends to watch next year.

Reality Check: Smart city and IoT technology enabling the future

Trends in Managed Services: Three Predictions for 2016

In the spirit of the season, here are three areas that I see continuing to positively impact the IT channel in 2016.

10 reasons user-generated content boost social media success: If you're creating all of your brand's social media content yourself, you aren't mining a vast, untapped resource: Content your fans are already creating. Marketing Words, Online Marketing, Digital Marketing, Social Marketing, It Service Management, Employee Retention, Customer Behaviour, Enterprise Business, Target Customer

Improve Customer Engagement with These 11 Questions

Customer behavior provides insight as to the degree of engagement and we need to have a consistent customer engagement metric.

Which Metrics Matter to ITSPs? New Autotask survey shows there are more endpoints to manage than ever before.

Which Metrics Matter to ITSPs?

Which Metrics Matter to ITSPs? New Autotask survey shows there are more endpoints to manage than ever before.

Making the IT/business relationship work takes time and focus, but an investment in having the right conversations will pay great dividends. It Service Management, Technology Infrastructure, Conversation

5 Conversations IT Needs to Have with C-Level Peers

Conversations IT Needs to Have with C-Level Peers

Change Management for Agile IT: ITIL or DevOps? It Service Management, Change Management, Continuous Deployment, Technology Infrastructure, Information Technology

Change Management for Agile IT: ITIL or DevOps?

Change Management for Agile IT: ITIL or DevOps?