Kati Kovacs
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8 Steps to a Successful Sales Call From preparation to closing, remember to make these key moves. BY BARRY FARBER Read more: http://www.entrepreneur.com/article/207016#ixzz2nmYEM6M3

8 Steps to a Successful Sales Call

Following on from our previous top tips we wanted to share with you a wealth of great advice on how to be a telesales supremo. Having covered the Attention, Interest, Desire and Action (AIDA) formu…

Dos and Don’ts: Telesales Tips Part 2 from our Fab Job Creation Foundation

Excel tricks every office worker should know

For many, Excel is the go-to program for charting graphs for labwork results or for data entry and accounting. Its formula-based auto-calculations helps us save time and in many jobs it is a requirement to know how to work Excel before you even get the jo

20 Customer Service Training Ideas and Activities for Busy Teams

Training isn’t complete without the right exercises. Use these 20 customer service training ideas and activities to jump start your training regime.