Design Thinking for Services: Service Design Blueprint Tools
The Design Gym is a consultancy that empowers teams to problem solve more creatively. We believe tackling an organization’s most meaningful challenges requires new ways of working together, and that starts with the people inside. Through design thinking training and facilitation, we help organizations develop the muscle memory needed to build that culture of creativity.
The Online Buyer’s Journey [Infographic] - Sailthru
While we know there is no "standard" buying journey for today's multichannel customer, this infographic from Business2Community is a useful resource that gives rich insight into the complex online buying behaviors of every ecommerce audience.